1. Information Collection
1.1 You may explore the TCN Websites on mobile phones, desktops, laptops, and other devices without providing any Personal and Business Information about yourself. When you visit the Websites or register for any of the Subscription Services, we request that you provide Personal and Business Information about yourself and your organization.
1.2 Our online Subscription Services allow you to create a business profile, and plans, store and analyze data, and manage electronic communications.
When you sign up for any of our Subscription Services, we collect standard customer information such as your name, email address, company name, address, logos, and photo.
Users of our Subscription Services can store any type of information in the services, but TheCapitalNet does not have access or share the data and does not know what type of data you or other users are storing. The data is only used by the account owner and users invited by the account owner as they intend to use it.
1.3 This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, duration of visit, and pages viewed. Please refer to clause 3 of the “Navigational Information” below.
1.4 Any information that is submitted by you voluntarily identifies you personally including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal and Business Information can also include information about any transactions, both paid and unpaid, that you enter on the TCN Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter, and Google, or public platforms from where the information is accessed from service providers.
In case your personal information is determined to be outdated, incomplete, or inaccurate, you may access and update your information by logging into your TheCapitalNet product or service account. You may request a verification If the requested changes have not been completed and updated at firstname.lastname@example.org.
1.5 Our Websites and Subscription Services are strictly for Users above the age of 13 Years. The Websites and Subscription Services are not intended for or targeted at children under 13. If you believe that we have collected information about a child under 13 unknowingly or unintentionally please contact us at email@example.com, we will take necessary actions which may include deleting the information
1.6 The information related to your payment processes like credit card numbers and billing information will be collected and processed when you subscribe to any of our applications from or on our Websites, using third-party PCI-compliant service providers.
2. Use of Information Collected
2.1 We use Navigational Information to operate and improve the Websites and the Subscription Services.
We may contact you on behalf of external business partners like digital signing authorities or likewise about a particular offering that may be of interest to you. In those cases, we do not transfer your unique Personal and Business Information to a third party.
2.3 We Never sell Personal and Business Information to any third party. We are committed to keeping it strictly confidential. Your privacy is not for sale. It is our Utmost Priority to safeguard the interest of our esteemed customers. Any Personal and Business Information that you have shared with us will not be used to sell or misuse.
2.4 In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal and Business Information except for these purposes, and they are required to maintain the confidentiality of your information. If you do not want us to share your Personal and Business Information with these companies, contact us at firstname.lastname@example.org.
2.5 We post customer testimonials and comments on our Websites, which may contain Personal and Business Information. If you would like your testimonial or comments removed from our Websites, please contact at email@example.com.
2.6 We do not retain any credit card information provided by you. A third-party credit card service provider is responsible to process existing and scheduled transactions permitted to store, retain, or use information you provide.
2.7 We may also employ other companies and people to provide services to visitors to our Websites, our customers, and users of the Subscription Services and may need to share your information with them to provide information, products, or services to you. Examples may include analyzing data, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, sending email communications, and providing customer service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.
2.8 Our IT team is fully equipped with all the latest security technologies to help protect your Personal and Business Information from unauthorized access, use, or disclosure. We secure the Personal and Business Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When sensitive Personal and Business Information (such as a credit card number and/or geo-location data) is collected on our Websites and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If you have any questions about the security of your Personal and Business Information, you can contact us at firstname.lastname@example.org.
2.9 TCN websites, products, and services may include the option of integration through third-party social networking sites and related social media plug-ins or applications. When you integrate or link our websites, products, and services with your social media applications (e.g., Facebook, LinkedIn, etc.), you authorize TheCapitalNet to have access to certain information from your social media profile (e.g., name, e-mail address, photo, gender, birthday, location, your list of friends, comments, etc.) to deliver the content or as part of the operation of the integrated application. We may also obtain non-personally identifiable information (e.g., content viewed, advertising viewed, etc.) from your interaction with our integrated content.
2.12 Message boards, blogs, and community forums are publicly accessible. Any information disclosed by you through our Message boards, blogs, and community forums can be collected and used by others. Proper action will be taken on the bases of your request to correct or delete such information. Please refer to clause 4 below.
2.13 Personal and Business Information provided by you, can be retained till the time we have to stay connected with you for the purpose of providing Subscription Services or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements. Please refer to Clause 4 for “Unsubscribing and Opting out”.
2.15 If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy, or otherwise, that company would receive all information gathered by TheCapitalNet on the Websites and the Subscription Services. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your Personal and Business Information, and choices you may have regarding your Personal and Business Information.
2.16 If required we reserve the right to use or disclose your Personal and Business Information to legal authorities or to comply with law, court order, or legal process. We also reserve the right to use or disclosure of your Personal and Business information if it is necessary to protect our rights, protect your safety or the safety of others and investigate fraud.
3. Data capture and retention for third-party integrations
TheCapitalNet and its suite of applications including TheBizPlanner, TheIncubatorPro, and TheInvestorNet, enable the users for enhanced productivity allows the users to integrate various third-party owned and managed applications and tools including, but not limited to single sign-on, calendar, email, web conferencing applications, collaboration tools, etc.
TheCapitalNet applications in order to make these integrations function seamlessly, fetch basic information from the third-party applications that include name, email address, and phone number. Such information is neither stored nor retained by TheCapitalNet applications. However, for the period that the integrations are desired by the registered user, the access token received from the third-party provider is stored securely in our servers and is purged as soon as the user disconnects such integrations.
4. Navigational Information
“Cookies” helps to have a personalized online experience. A cookie is a small piece of data sent from a website and stored on the users’ computer by the users’ web browser while the user is browsing. Cookies are designed to be a reliable mechanism for websites to remember stateful information or to record the user’s browsing activity. For example, once you register for the Subscription Service, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features.
You can choose to switch off the cookies on the browser but this may also affect the functionality of the application and the user experience. TheCapitalNet keeps track of the Websites and pages you visit within the TheCapitalNet network of sites and services, in order to determine what portion of the Website or Subscription Service is the most popular or most used. This data is used to deliver customized content and promotions within the TheCapitalNet Websites and Subscription Services to customers whose behavior indicates that they are interested in a particular subject area.
4.2 You can log in to our Subscription Services using a Single Sign-on (SSO). This service will authenticate your identity and provide you the option to share certain Personal and Business Information with us such as your name and email address to pre-populate our sign-up form. Such services may give you the option to post information about your activities on this Website to your profile page to share with others within your network.
4.3 We may collect demographic information preferences, interests, and favorites that are not associated with your name or other Personal and Business Information. This information can include your IP address, browser type, domain name, and operating system. This information is used by TheCapitalNet for the operation of our Websites and Subscription Services, to maintain the quality of the Subscription Services, and to provide general statistics regarding the use of our Websites.
5. Unsubscribing and Opting out
5.1 Upon request from you TheCapitalNet will provide you with information about whether we hold any of your Personal and Business Information. If you provide us with your Personal and Business Information, you have the following rights with respect to that information:
Right to have access to the user information that you have provided to us
Right to opt-out from any contact using your user information.
Right to update your information, correct any errors and missing information
Right to opt out of being solicited by TheCapitalNet.com or third parties
To exercise any of these rights, please contact us at email@example.com. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
5.2 You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located at the bottom of our e-mails, or by sending us an email at firstname.lastname@example.org. Customers cannot opt out of receiving transactional emails, such as billing notifications, related to their account with us or the Subscription Services.
6. Changes and Questions
The Compliance Officer
68 Willow Road
Version Number Effective Date
2.0 14th Sep 2020
1.0 27th Feb 2019